Reference

Your Agreement With 6sense Starts Here

These terms govern every interaction you have on 6sense — from opening your account and depositing via UPI or Paytm to placing wagers and requesting withdrawals.

Applies to all account holdersCovers UPI, Paytm, PhonePe transactionsSubject to Indian applicable lawUpdated terms notified by email
6sense Your Agreement With 6sense Starts Here
TERMS CONTACT

Reach Us About These Terms

If any clause in these terms is unclear or you believe a term has been applied incorrectly to your account, contact our support team through any of the channels below. We aim to respond to terms-related queries within 24 hours on business days.

Team online

Live Chat

Start a live chat session from the 6sense footer at any time. Our agents can clarify specific clauses, explain how a term applies to your account situation, and escalate where needed.

Email Support

Send a detailed query to our support address listed on the Contact page. Include your registered account email so we can locate your record and respond with precise, account-specific answers.

Help Centre

Browse the Help Centre for plain-language explanations of key clauses covering account eligibility, transaction rules, and how we handle disputes under these terms.

HOW WE OPERATE

Data, Security and Account Conduct

These six principles explain how 6sense handles your data, secures your account, and enforces the conduct rules contained in these terms — so you know the practical side…

Data Handling

We collect only the data required to verify your identity, process UPI or Paytm transactions, and maintain your account.

Cookie Policy

We use functional and analytics cookies to keep your session active and understand how pages perform.

Account Security

Your account is protected by password hashing and, where enabled, two-factor authentication.

Data Retention

We retain account and transaction records for the period required by applicable Indian financial regulations.

Requesting Changes

You may request correction of inaccurate personal data at any time by contacting support with proof of the correct information.

Account Closure

To close your account under these terms, submit a written request through live chat or email.

Common Questions About Our Terms

These answers cover the clauses we hear about most — from how terms changes are communicated to what happens if a dispute arises over a transaction made through UPI or Paytm.

We send an email to your registered address whenever we make a material change to these terms. The updated version is also published on this page with a revision date, so you can see exactly what changed.

Yes. All deposit and withdrawal transactions — whether processed via UPI, Paytm, or PhonePe — fall under these terms. Specific processing times and limits are detailed in the payments section of this document.

These terms are governed by applicable Indian law. Access to specific features and services depends on local law and is available where local law permits. Any disputes will be handled in accordance with the jurisdiction specified in the dispute resolution clause.

We may suspend or restrict your account if we identify a breach of these terms, suspicious transaction activity, or a failure to complete identity verification. We will notify you by email unless doing so would compromise a fraud investigation.

Submit a data access request through our live chat or support email with your registered account email. We aim to provide a complete record of the personal data we hold within 15 business days of verifying your identity.

Any approved withdrawal pending at the time of account closure will be processed to the same Paytm or PhonePe method used for the original deposit. We complete pending withdrawals before deactivating the account.

Contact our support team via live chat or email with the specific clause you believe was applied incorrectly and a description of the situation. We will review your case and provide a written response within five business days.